RU · EN ← Home

Legal information

Version of 13 September 2026

This is a translation. The service operates under the law of the Russian Federation, and the Russian version of this document is the binding one. If the two texts differ, the Russian text prevails.

1. Provider details

The service is provided by an individual registered under the Russian special tax regime «Tax on professional income» (self-employed).

Provider: Malyshenko Andrey Nikolaevich
Status: Payer of tax on professional income
Tax number (INN): 246527848944
Website: https://dymensity.tech/
Email: dymensityai20@gmail.com
Phone: +7 983 155-49-62

2. Description of the service

Dymensity AI is a web service providing access to artificial intelligence models through a chat interface. The service is delivered remotely, in electronic form, around the clock.

What the service includes

Answers to text requests: explanations, translations, writing and editing texts.
Writing and reviewing program code.
Solving mathematical and computational tasks.
Searching the internet for current information with references to sources.
Generating images from a text description.
Recognising the contents of attached images and reading text files.
Storing the conversation history in your account.

How to obtain the service

Register on the website with an email address or through a GitHub account, then send a request in the chat window. The service is deemed rendered at the moment the service returns an answer to the request.

Technical requirements

Internet access and a modern browser (recent versions of Chrome, Firefox, Safari, Edge). No additional software is required.

Limitations. Answers produced by artificial intelligence models may contain inaccuracies. The service is not intended for obtaining legal, medical, financial or other professional advice, nor for making decisions with legal consequences. Verify important information against primary sources.

3. Pricing

The service is paid for with tokens — internal units of account. Tokens are deducted from the balance at the moment a request is performed.

Cost of operations

Tokens deducted per operation
Operation	Cost
Text request of up to 400 characters	5 tokens
Each 200 characters beyond 400	+1 token
Request with an attached file or image	10 tokens
Image generation	15 tokens
Request with an internet search	50 tokens

Token packages

Cost of purchasing tokens
Package	Amount	Price	Price per token
Gold	500 tokens	90 ₽	0.18 ₽
Platinum	2500 tokens	400 ₽	0.16 ₽
Diamond	4500 tokens	450 ₽	0.10 ₽

Any other amount can be paid through the calculator on the top-up page at the rate of 5 tokens per 1 rouble.

Free use

On registration a welcome bonus of 50 tokens is granted once.
50 free tokens are granted daily. Unused free tokens do not carry over to the next day.
No more than 2 image generations per day are available from the free balance.

Purchased tokens do not expire and are spent after the free ones. The daily limit on image generation does not apply to them.

The provider may change the prices. Changes are published on this page and do not apply to tokens purchased before they take effect.

4. Payment

Payment is made in roubles of the Russian Federation by non-cash means through the payment service YooKassa. The available payment methods are shown on the payment service page.

Tokens are credited to the balance automatically once confirmation of payment is received, usually within a few minutes. If the tokens have not been credited within an hour, contact support stating the date, the amount and the email address of your account.

The receipt is issued by the provider in the «My Tax» application and sent to the email address given at payment.

The provider does not store or process bank card data. All payment operations are performed on the side of the payment service.

5. Refunds

Grounds for a refund

The service was not rendered: tokens were deducted but no answer was received through the fault of the service.
Tokens were paid for but not credited to the balance.
The customer declines unused purchased tokens.

How to apply

Send an application to dymensity.support@gmail.com stating:

the email address of your account;
the date and amount of the payment;
the reason for the refund;
the details for transferring the funds.

Deadlines and amount

The application is reviewed within 3 business days. If granted, the funds are transferred within 10 business days by the same means the payment was made.

A refund is made for the unused remainder of purchased tokens. Tokens already spent are not refundable, as the corresponding service is deemed rendered. Free and bonus tokens have no monetary value and are not refunded.

Failure during a request. If a request is not completed for a technical reason, the tokens deducted for it are returned to the balance automatically, without contacting support.

6. Public offer

This document is an official public proposal by the provider, addressed to an indefinite group of persons, to conclude a contract for the provision of services in accordance with clause 2 of Article 437 of the Civil Code of the Russian Federation.

General provisions
1. This Public Offer contains the terms of the contract for the provision of services (hereinafter — the «Contract»).
2. The Contract is deemed concluded and takes effect from the moment the customer performs the actions set out in clause 2.4 of this Offer, signifying full and unconditional acceptance of all its terms.
3. The provider's website is the set of programs and information available at https://dymensity.tech/.
4. The service is the provision of access to the functions of Dymensity AI described in section 2 of this document.
Subject of the Contract
1. The provider undertakes to render services to the customer, and the customer undertakes to pay for them in the amount, manner and time set by this Contract.
2. The name, scope and conditions of the services are defined by sections 2 and 3 of this document.
3. The provider renders the services personally or with the involvement of third parties, being answerable for their actions as for its own.
4. The Contract is concluded by accepting this Offer through any of the following actions: registering an account on the website; sending a request to the service; paying for the services.
Rights and obligations of the provider
1. The provider undertakes to render the services in the scope and manner specified in this Contract.
2. The provider undertakes to keep the customer's personal data safe and confidential and to use it solely for rendering the services.
3. The provider may unilaterally change the terms of this Offer and the prices by publishing the changes on the website. The amended terms apply to contracts concluded thereafter.
4. The provider may suspend the services for maintenance, giving notice on the website.
5. The provider may refuse to render services and block the account if the customer breaches clause 4.4 of this Contract.
Rights and obligations of the customer
1. The customer shall provide accurate information about themselves when registering and paying.
2. The customer shall keep their account credentials safe and is responsible for actions performed using the account.
3. The customer may claim a refund on the grounds set out in section 5 of this document and by the law of the Russian Federation.
4. The customer undertakes not to use the service to create materials that breach the law of the Russian Federation, including materials inciting hatred or containing threats or defamation, nor for actions infringing the rights of third parties.
5. The customer undertakes not to take actions aimed at disrupting the service, circumventing established limits or collecting data automatically.
Price and settlements
1. The cost of the services is defined by section 3 of this document.
2. All settlements are made by non-cash means in roubles of the Russian Federation.
3. The customer's payment obligation is deemed performed from the moment the funds reach the provider.
Liability of the parties
1. For failure to perform or improper performance of obligations the parties bear liability under the law of the Russian Federation.
2. The provider is not liable for the content of answers produced by artificial intelligence models, nor for decisions the customer makes on their basis.
3. The provider is not liable for inability to render the services owing to failures of communication networks, the customer's equipment or third-party services.
4. The provider is not liable for non-performance caused by the customer's fault.
Force majeure
1. The parties are released from liability for non-performance caused by extraordinary and unavoidable circumstances: prohibitive acts of authorities, epidemics, blockade, embargo, natural disasters.
2. The party affected by such circumstances shall notify the other party within 30 business days.
3. If the circumstances last more than 60 business days, either party may withdraw from the Contract unilaterally.
Term and amendment of the Offer
1. The Offer takes effect from the moment it is placed on the website and remains in force until withdrawn by the provider.
2. The provider may amend the terms of the Offer or withdraw it at any time. This is communicated to the customer by publication on the website.
3. The Contract takes effect from the moment the Offer is accepted and remains in force until the parties have fully performed their obligations.
Settlement of disputes
1. The Contract is governed by the law of the Russian Federation.
2. A pre-court settlement procedure is mandatory. The time for answering a claim is 30 calendar days from receipt.
3. Disputes not settled out of court are resolved in accordance with the law of the Russian Federation.
4. The language of the Contract and of any interaction between the parties is Russian.

7. Processing of personal data

Personal data is processed in accordance with Federal Law No. 152-FZ of 27 July 2006 «On personal data».

What data is collected

Data	Purpose
Email address	Identifying the account, restoring access, payment notifications
User name	Display in the interface
Content of requests and answers	Storing the conversation history and showing it in the account
Balance and transaction data	Accounting for services rendered and payments

Transfer to third parties

To render the services, data is passed to the following processors in the minimum necessary scope:

providers of artificial intelligence models — the text of the request needed to produce an answer;
the payment service YooKassa — the information needed to carry out the payment;
the email delivery service — the recipient's address and the text of the service letter.

Personal data is not passed to third parties for any other purpose, is not sold and is not used for advertising.

Storage and deletion

Data is stored on servers located in the European Union for as long as the account exists. To delete the account and all related data, send a request to dymensity.support@gmail.com from the address given at registration. The request is fulfilled within 30 calendar days.

The customer may obtain information about the data being processed, demand its correction, blocking or destruction, and withdraw consent to processing.

8. Contacts and support

Email: dymensity.support@gmail.com
Phone: +7 983 155-49-62
Response time: Up to 3 business days

When contacting us, state the email address of your account — this speeds up the review.